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Terms of Service

Last updated: 30 June 2026

These Terms of Service ("Terms") govern your use of the Aura mobile app and related services ("Aura", "we", "us"), operated by PAMPA ITER SL ("the Company"), a company incorporated in Spain. By creating an account or using Aura you agree to these Terms. If you do not agree, do not use Aura.

1. The service

Aura is an AI-assisted training app that generates workouts, plans training, times sessions and tracks progress. We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to use Aura for your own non-commercial training.

2. Eligibility

Aura is intended exclusively for users aged 16 or over. By using Aura you confirm that you meet this requirement and that the information you provide is accurate.

3. Your account

You sign in with Apple or Google. You are responsible for all activity under your account and for keeping your access secure. Notify us at info@pampaiter.com of any unauthorised use.

4. Health, fitness & assumption of risk

Aura is a fitness and informational tool — not a medical device, not medical advice, and not a substitute for a doctor, physiotherapist or qualified coach.

Consult a physician before starting any exercise programme, especially if you are pregnant, recovering from injury or have any medical condition. By using Aura you declare that you are in adequate physical condition to perform physical activity. Physical exercise carries an inherent risk of serious injury or death; you voluntarily assume all such risks when you use Aura.

You are solely responsible for exercising safely: using correct technique, choosing loads appropriate to your level, warming up, and stopping immediately if you feel pain, dizziness or discomfort (and seeking emergency help if needed). You should adapt, scale or ignore any suggestion that is not appropriate for you. To the maximum extent permitted by law, the Company is not liable for any injury, harm or loss arising from your use of Aura or any workout (see section 13 for what cannot be excluded).

5. AI-generated content

Plans, workouts and insights in Aura are produced by automated AI systems and are not reviewed by a human professional before they reach you. The AI may generate recommendations that are incorrect, incomplete, or mutually incompatible, and that are not tailored to your circumstances. Treat them as general suggestions, not as professional coaching or medical, nutritional or rehabilitation advice. Always apply your own judgement and consult a qualified professional where appropriate. AI output is advisory only and does not make decisions producing legal or similarly significant effects about you.

6. Subscriptions and billing

Aura offers free features and paid plans (Plus and Pro), which may include a free trial. Subscriptions are billed through the Apple App Store or Google Play and auto-renew unless cancelled at least 24 hours before the end of the current period. Manage or cancel in your App Store / Google Play account settings. Payments are processed by Apple/Google; we do not receive or store your card data. Refunds are handled by the relevant store under its policy. Prices may change; changes apply only to future billing periods and we will give notice where required.

Right of withdrawal (EU/EEA consumers): you normally have 14 days to withdraw from a digital purchase. By choosing to start using paid digital content immediately, you request that performance begins during that period and acknowledge that you may lose the right of withdrawal once it has begun. The store's own refund policy may still apply. This does not affect your other statutory consumer rights.

7. Acceptable use & licence restrictions

You agree not to use Aura in any way that violates the law or the rights of others, nor to scrape, abuse or overload the service. Except as expressly permitted by law or with our prior written authorisation, you may not copy, modify, distribute, sell, sublicense, reverse engineer, or create derivative works from Aura or any of its content or software.

8. Your content

The workout data you enter remains yours. You grant us a worldwide, non-exclusive licence to host and process it solely to provide the service (including AI generation and analytics), as described in our Privacy Policy. You are responsible for the content you submit and confirm you have the right to submit it.

9. Intellectual property

Aura and all of its components — including its source code, algorithms, AI prompts, proprietary models, user interfaces, content, branding and software — are owned by the Company or its licensors and are protected by intellectual and industrial property law. These Terms transfer no intellectual-property rights to you beyond the limited licence in section 1.

10. Service availability & your data

Aura is provided on an "as available" basis. We do not guarantee that the service will be uninterrupted, timely, error-free or secure. Although we apply reasonable measures to preserve your data (including regular backups), losses may occur as a result of unforeseeable technical incidents. Aura is not a backup service: you are responsible for keeping your own copies of any data that matters to you. We may modify, suspend or discontinue any feature at any time. To the maximum extent permitted by law, we are not liable for loss of, or inability to access, your data (subject to section 13).

11. Termination and account deletion

You can delete your account at any time (in-app or by email); a 30-day grace period applies before permanent deletion. We may suspend or terminate your access if you breach these Terms or to comply with the law. On termination your licence ends; sections that by their nature should survive (including 4, 5, 9, 10, 12, 13, 14 and 16) will survive.

12. Disclaimers

To the maximum extent permitted by law, Aura is provided "as is" and "as available" without warranties of any kind, express or implied, including fitness for a particular purpose. Nothing in these Terms excludes or limits any right or warranty that cannot be excluded or limited under applicable law.

13. Limitation of liability

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any liability that cannot be limited or excluded under applicable law (including the mandatory rights of consumers).

If you are a consumer, our liability towards you is governed by mandatory consumer-protection law and is not limited below what that law guarantees you; nothing in this section reduces those rights.

Otherwise, and to the maximum extent permitted by law: (a) we are not liable for indirect, incidental, special or consequential damages, or for loss of data, profits or goodwill; and (b) our total aggregate liability arising out of or relating to Aura is limited to the amount you paid us for the service in the 12 months before the event giving rise to the claim.

14. Indemnity

To the extent permitted by law, you agree to hold the Company harmless from third-party claims arising from your breach of these Terms, your misuse of Aura, or content you submit, provided we give you prompt notice of the claim. This does not apply to the extent a claim results from our own breach or negligence, and it does not affect your mandatory rights as a consumer.

15. Changes

We may update these Terms; we will post the new version and update the date above, and notify you of material changes where appropriate. Continued use after changes take effect means you accept them.

16. Governing law & disputes

These Terms are governed by the laws of Spain. If you are a consumer, you also keep the protection of the mandatory provisions of the law of your country of residence, and you may bring proceedings in the courts of your domicile. You may also use out-of-court dispute resolution (consumer arbitration boards or any applicable EU online dispute resolution mechanism) and file a complaint with the competent consumer-protection authorities where applicable.

17. Contact

PAMPA ITER SL — info@pampaiter.com. Full company identification is at the top of these Terms and in our Legal Notice.